How to increase your Google reviews
Looking for ways on how to increase your Google reviews to boost the online presence of your business?
Well you have come to the right place! How to increase your Google reviews can be a simple and straightforward task that shouldn’t take you away from the most important one, running your business successfully.
Here at The Website Queen, we know the importance of keeping your business front and centre to potential customers! By keeping the review process simple, asking at the right time and using a mix of digital and in-person approaches, you can build a stack of strong reviews that enhances your online reputation and helps attract more customers.
Here are some of the best tips and hints on how to increase your Google reviews.
Provide the best customer service
It should go without saying, but one of the best ways to earn great reviews is by giving your customers the best service!
A customer is more likely to leave a raving review when they have been treated accordingly. Give them a personalised experience, resolve any issues and give them an experience above and beyond what they may get elsewhere.
Ask for a review at the right time
While it may feel like a difficult thing to ask for, it really comes down to timing when asking for a review on your business.
Ask the question after you’ve given them a great experience, product or service.
Ensure that the timing is appropriate, so customers are still feeling positive about their interaction with your business.
Keep the review process simple
If it’s easy to review your business, the more likely a customer will be to leave their positive feedback. Provide direct links to your Google review page on your website, email signature, social media profiles, on receipts or even business cards. When it’s an easy process, customers are more likely to follow through.
Respond to all reviews
As difficult as it is to face up to negative comments, answering both positive and not-so-positive reviews, shows that you value all feedback from customers.
Make the most of social media
Use your social media platforms to encourage feedback and reviews from your customers. Create posts or stories which thank your customers for their support and ask them to leave a review if they have a great experience they want to share.
Share the reviews
No doubt, you’ll want to shout the good news from the rooftops! But highlighting positive reviews, especially on your business website and through social media is a great way to show potential customers about the experience they could also get with your business.
Not sure where to start with Google reviews? Reach out to us at The Website Queen today, we’ll help point you in the right direction.